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FAQ Technical Support DRAM Products - Flash Products - Download Center Driver - Software - Datasheet -     Index > Support > FAQ FAQ.   Q1. Why do I receive a USB Hub Power Exceeded error message when I attach my external HDD ?   Q2. When I plug my external HDD into DVD player, it shows the card is empty, what can I do to follow up?   Q3. Why is it when external HDD is connected to Mac platforms, it can only read data from the drive?   Q4. Why the message “destination disk drive is full” pops up when I try to save files?   Q5. Why is only 465GB recognized by Windows from the 500GB external portable hard drive?   Q6. USB 2.0 Portable Hard Drive transfer rate is the same as USB 1.1 ones?   Q7. If your hard drive is not recognized by the PC when connected, please check the following   Q8. Y-cable function and operating instruction   Q9. What’s the warranty coverage? What’s RMA condition?   Q10. Why we can’t provide KINGMAX logo certificate?   page 1/3 : | 1 | 2 | 3 |

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